FAQ

A: If you need a small number of samples, there will be no charge. Simply let us know your freight-to-pay account, e.g. FedEx DHL TNT, or if you don't have an account, the correct courier charges will apply.

A: Custom sizes/weights/patterns/colours with a minimum order of 2 tonnes per colour.

A: We ensure high quality nonwoven production through multiple layers of stringent quality control processes. After production, employees observe for defects and inclusions. The nonwoven products are then subjected to a machine inspection and finally to a secondary physical inspection. The machines are also initially calibrated to ensure that colour patterns and dimensional tolerances are within acceptable standards. If you have specific inspection criteria, we can develop a customised process to suit your standards. In addition, customers are welcome to visit and inspect our nonwovens production plant before or during bottle production. This can be coordinated through your sales manager.

A: Of course you can. You can change the design of your nonwoven related products as much as you want without having to prepare the moulds for mass production before we start the mass production. Simply contact your account manager/designer to discuss whether your desired changes are feasible.

A: As in any other nonwovens production plant in the world, you will learn all the details about the products. In addition, you can visit our nonwovens plant in China during the production process.

A: To request a bulk quote for one of our available products, please click here and fill out the form. A sales representative will contact you shortly.

A: Of course, we offer discounted pricing for hot items, orders over 10 tonnes and 100 tonnes. Please click here and fill out the form. A sales representative will contact you shortly.

A: Our hydroentangled products are made from materials such as viscose fibres, polyester fibres, wood pulp and polypropylene in different proportions. We can advise you on the best choice of raw material for your desired product.

A: No. Our materials are of high quality, with strict craftsmanship and rigorous quality control, each non-woven product is carefully checked by professional quality inspectors with professional equipment in every process.

A: There is no requirement, as long as the MOQ is exceeded, the finished product can be packaged; except for bags, which require a MOQ based on size.

A: Yes, we welcome customer's design, such as size, grammage, pattern, colour, packaging, etc.

A: Yes, easily customise the packaging to showcase different packaging ideas. Or customised according to customer requirements.

A: We specialise in producing a wide range of nonwoven products for the domestic and industrial sectors, and can customise any of our products for these sectors. You can contact our sales representatives and tell them which products you would like to customise.

A: Of course, we design and build each project according to each customer's needs and submit design samples to you for confirmation.

A: Typically, our lead time is 30 days, depending on the quantity of products.

TT,Bank transfers (30% of the total amount to be paid upfront as a deposit, the remaining 70% to be paid before delivery, after product quality inspection.).

A: a. For samples, by air or express: FEDEX, DHL, UPS, TNT, etc.
b. For large orders, we arrange sea freight according to your requirements.

A: This is very rare, but if it does happen, the breakage is likely to have occurred during transit. This will therefore be the responsibility of the transport company concerned and covered by the appropriate insurance company. We ensure that the products are loaded safely and reliably in China and are sufficiently robust to withstand the conditions typical of containers during shipping. It should be noted that such incidents are extremely rare.